FAQ

Frequently Asked Questions

Here, you can find all the most asked questions from our customers.
Make sure to check this page first before submit your questions.

General Questions

1. Is it 100% FREE? What is the catch?

Yes! We have a FREE Plan that is 100% no-charge at all. But of course, with LIMITED features.

The catch? We have some UPGRADE plans if you want more advanced features and services. Check the Pricing here.

Also, on all plans (including the FREE plan), we have a “PAY AS YOU GO” or “Credit Bases” system such as
Email Transactions, Phone Number & Phone Minutes Calls, SMS/MMS Transaction and additional Contacts/Domains/CDN.

Check “Pay as You Go Pricing “ here.

But the credit base is Optional. You can send an email for free with your own SMTP (Amazon SES, SendGrid, or any SMTP provider)
and send/receive SMS/Phone Calls on our Platform if you connect your own Twilio account (*Your own service provider fee may apply*)

2. Do I need to connect my domain?

Yes! You have to connect your own DOMAIN (TLD) or SUB DOMAIN to use our Apps platform.
For the FREE plan, you can connect up to 3 custom domains. You also get free sub domain in our web system.

3. Is Hosting Included?

Yes! Hosting is included on our Apps Platform. Your website is hosted with us on Fast server & CDN.

For the Free Plan, you can host up to 3 websites.

4. I already have a website. Can I still use this?

Absolutely.

The website and funnel builder is just one of the tons of services included, including adding chat widgets, forms, and more to your site.

5. Can you handle the load?

Absolutely.

We're powered by Amazon, AWS Global Accelerator, and a proprietary Multi-CDN.

We're fault-tolerant, distributed, highly available, and ready for anything you can throw at us.

6. I pay over $800/mo for similar features. How is this possible?

We know that with other services, you need to set up, integrate, and pay for third-party services like "Tech Support,” Twilio, Mailgun, and much more!

Then add on other add-ons and upsells that add up to well over $1,000 per month.

To make things worse, others will charge you for "Courses" or "Masterminds" just to learn how to use the platform successfully.

We believe software should be affordable and available to everyone without the extra BS.

The real value is the magic you provide in your business. The software is just a tool to make you more efficient and scale your business easier.

7. Why are you doing this deal?

The answer is simple.

Have you ever heard of IMarsion before? No?

I know that... This is the exact reason we are running this incredible pricing.

We're an ambitious startup powered by coffee, craving a ton of early adopters, from Marketer to Marketer.

Apps

1. Do I need to pay for and connect Twilio to send SMS?

Nope. We are indeed an all-in-one, and if you want a phone number to make calls or send SMS, it’s just a click away.

No integrations or third-party services are needed. However, if you want to connect with Twilio, you can!

2. Do I need to pay for and connect Mailgun to send emails?

Nope.

We are truly an all-in-one, and if you want to send an email, just connect your Domain name.

No integrations or third-party services are needed. If you want to connect with any other email service provider, you can!

3. Do I have to pay for support?

Nope. We offer email and chat support at no additional cost.

4. Do I have to pay for updates?

No! We are constantly adding updates to IMarsion App for free.

Since we're hosted in the cloud, you don’t have to worry about updates. You automatically get the latest and greatest updates.

5. Do you support SMTP and IMAP?

Absolutely. Bring it on.

6. Can I make a store in IMarsion App?

If you were advertising one or a few products in a funnel, this would be a perfect fit.

If you're looking to create a "catalog" store, then IMarsion App wouldn't be the best fit.

Services like Shopify are more geared to support that use case.

Even if you use Shopify for that part, you'll still need a Funnel builder, chat, automation, and the other fantastic service we offer!

7. Can I make calls & text from the same phone number?

Absolutely. Once you grab an IMarsion App phone number, you can make/receive calls and send text messages.

8. Do I have to install anything?

No! We created IMarsion App so you wouldn’t need a team of I.T. people to just to run and scale your business.
Just log in and start building with drag and drop all in the member’s area.

9. Can I create product or service bundles?

Yes! You can easily create product and service bundles and discount your bundles.
Supports both digital and physical products. (support for uploading and limiting digital downloads is on our roadmap)

10. Can I do autoresponders, dynamic follow-ups, or email sequences?

Yes! Drag and drop to create email and other automation sequences.
Customize automation based on if the user clicked/opened an email plus tons of other conditions.
Every Form, Website and Phone Number can be hooked up to separate automation Flows.

11. I already have a website. Can I still use IMarsion App?

Absolutely. The website and funnel builder is just one of the tons of services included, including adding chat widgets, forms, and more to your site.

12. What if I cancel my IMarsion account? Will I lose my data?

Once you terminate your service your data will be purged in accordance with our privacy policy.
We do, however, offer data portability. You can even export the HTML/CSS of your website.
So if you want to cancel for any reason you're not locked in. Yes, we know this is rare!

13. Can you handle the load?

Absolutely.
IMarsion is powered by Amazon, AWS Global Accelerator, and a proprietary Multi-CDN.
We're fault-tolerant, distributed, highly available, and ready for anything you can throw at us.

14. Is my account secure?

Absolutely! Security is our top priority, and we built IMarsion APps from the ground up to make sure every part of the software and your data is secure.
No need to update any software or plugins. Our whole security policies and procedures are publicly available here https://legal.imarsion.com/

15. Can I transfer/port my phone number to IMarsion App?

Yes! If you're tired of paying a ton for your VoIP phone service, we have a simple online process to port your phone number over.
You can also "verify" a phone number you own to use as the caller ID number displayed on outbound calls without porting your number.

16. Does the meeting scheduler sync with my Calendar?

Yes! Connect your Gmail, Google Workspace, Outlook, or Office365 calendar to enable the meeting scheduler
and then your appointments and meetings are synced across all your devices.

17. How are contacts counted?

You can add/delete contacts at any time.
If you add 20 contacts and then delete 1, you reclaim that contact and only use 19 contacts.
Keeping it simple with no shenanigans.

18. Who owns the data/content/subscribers?

You do! Your account's data, customers, and everything else is 100% yours.

Academy

1. What type of courses are offered in the IMarsion Academy?

IMarsion Academy courses cover a wide scope of DIGITAL MARKETING topics such as Content Marketing,
SEO (Search Engine Optimization) & SEM (Search Engine Marketing), Social Media Marketing,
Email Marketing, Copy Writing, and many more.

2. Is FREE courses available?

Yes! Of course, we have FREE course material for you—just signup as a FREE member to get access.

3. Do I need to do a test to complete the courses?

You don’t have to. IMarsion Academy is a little bit different from others Academy Platforms.
We won’t push you to do tests/gamification to complete the courses. This is because IMarsion is designed for the freedom of Marketer
who mostly learns and does action based on the knowledge he/she gets on the courses.

You are responsible for the success of the skill you learn on each course material.
Without ACTION, all you have learned in our academy are nonsense.

4. Can I enroll for more than one course at a time?

Yes, you can enroll for more than one course at a time.

Resources

1. Is FREE resources available?

Yes! Of course, we have FREE resource material for you—just signup as a FREE member to get access.

2. What license will I get on the IMarsion Resources?

Most of the assets on our IMarsion Resources are COMMERCIAL USE.
You can use it for the commercial purpose of your business only. Not for your clients.
Some resources have extended licenses that you can use for clients' projects, and some have RESELL RIGHT.
Each license term will be explained on the products resources page.

3. Can I resell the resources to my clients?

If the license right is RESELLER/Master Resell Right/ or Private Label Right, Yes!
But if the license is COMMERCIAL RIGHT, the resource is ONLY FOR YOUR BUSINESS.

More than 300+ Companies already growing their business
and digital marketing campaign exponentially with us.
When will you?

Create Your Account for FREE. No Credit Card is required

Start Acquiring, Building, Automating, Selling, and Optimizing your business all in one dashboard

See your business grow exponentially without expensive fees forever!


Our Platform is 100% FREE to use Forever!

It's simple! Use our FREE platform in whatever you like (as long as not for Spamming). You get all our core products/services with the limited feature for free forever. So, it is 100% risk-free. If our platform does not help your business grow, don’t upgrade. Just use it without any doubt or leave us feedback so we can understand how we can help your business grow.

IMarsion is an All-Inclusive Marketing Platform that aims to be the best solution for Internet Marketers to help them run their online businesses. We provide almost all you need for Digital marketing, such as 14 Marketing Apps in One Dashboard, Intensive Online Courses to scale up your marketing skill, and unlimited DFY digital marketing resources to optimize and simplify your marketing campaign.

We would love to hear from you

support@imarsion.com

+1 888-713-0634

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